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Curt_At_Pecan
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| Joined: | Thu Feb 15th, 2007 |
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| Posts: | 6 |
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Posted: Tue Aug 11th, 2009 11:25 pm |
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For the last couple of weeks I've had a slow leak in one of my Expedition tires. Yesterday I took it to our local Discount Tire place to get it repaired. When I returned to pick the tire up it was explained to me that it had two nails in it (true-I saw them) and two previous patches. And that Discount Tire's repair policy, based on an industry recommendation, is that a tire should not be patched more than three times. They wouldn't even patch it for use as a spare only.
After a little head scratching and discussion I decided to put my spare on the ground and to buy a used tire for use as a spare. This got me out of the door without having to buy a new tire.
What about this? Discount Tire is a reputable outfit so I don't think they were scamming me. But I never heard of such a policy.
PS. The Expo tire pressure monitor system worked as advertised. The recommended Expo pressure is 35 PSI and the monitor alarmed consistently at about 30 PSI.
Last edited on Tue Aug 11th, 2009 11:25 pm by Curt_At_Pecan |
The Sean
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| Joined: | Fri Aug 14th, 2009 |
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Posted: Fri Aug 14th, 2009 08:37 pm |
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Where were the nails located? In the future, a small used tire shop will fix pretty much anything that is fixable.
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Curt_At_Pecan
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| Joined: | Thu Feb 15th, 2007 |
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Posted: Fri Aug 14th, 2009 08:58 pm |
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They were both in the allowable part of the tread and not in close proximity. I don't know where they were relative to the old patches.
And you're right. One option would have been just to load wheel and tire up and go somewhere else.
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The Sean
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| Joined: | Fri Aug 14th, 2009 |
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Posted: Fri Aug 14th, 2009 08:59 pm |
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Discount is a huge company with huge liability insurance and premiums 
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Bubba
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| Joined: | Fri Jun 17th, 2005 |
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Posted: Sat Aug 15th, 2009 06:26 pm |
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The Sean wrote: Where were the nails located? In the future, a small used tire shop will fix pretty much anything that is fixable.
I don't disagree...Buht... Make sure they PATCH it.... Versus PLUG it..... IMHO....
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Rockrz
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| Joined: | Mon Jan 30th, 2006 |
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Posted: Wed Oct 21st, 2009 01:13 am |
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Actually, they recommend using a "Plug-Patch" these days which is nothing more than a standard patch with a rubber nipple that is to be pulled all the way thru the hole to seal it up so the steel belts are protected from moisture.
As long as the holes are small and not close together, and they are in the tread area, it's not a problem patching them more than 3 times.
That policy came from the lawyers hired by the company to help them CYA on the legal stuff, with input from company accountants who would like to see more sales.
Back when I worked at Firestone, I saw a few sales guys try that to see if they could sell more new tires and make their quota.
If you wanna have a little fun at these repair shops...when they bring you the grocery list of suggested repairs, ask them if they work on salary or commission. I used to have the old timers ask me that all the time.
Anywho, best way around this is to get their Road Hazard Warranty and write it off yer taxes! (claim it as Obama Buxx  )Last edited on Wed Oct 21st, 2009 01:14 am by Rockrz |
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